TREES.APP PRIVACY POLICY

Last updated: 16 July 2025

Trees App Ltd. (“Trees.App,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Trees.App mobile or desktop application and any related websites or services (collectively, the “Service”).

By installing, accessing, or using the Service you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please uninstall the application and discontinue use of the Service.

1. INFORMATION WE COLLECT

Category	Examples	Source
Account Information	Email address, password or single-sign-on token, username, payout method, referral codes	Provided by you
Device & Network Information	Device model, operating system, unique device identifiers, IP address, MAC address, device connection metrics	Collected automatically
Usage Data	Session timestamps, resource usage metrics, application interactions, crash logs, diagnostic reports	Collected automatically
Financial & Tax Data	Transaction history, payment processor IDs, tax residency declarations where required by law	Provided by you or generated during payouts
Support & Communications	Content of messages to support, feedback, bug reports	Provided by you

We do not intentionally collect sensitive categories of data such as racial or ethnic origin, political opinions, or precise geolocation.

2. HOW WE USE YOUR INFORMATION

We process the information above to:

Provide and maintain the Service

• Authenticate users and administer accounts
• Ensure proper functionality and reliability of the Service
• Process earnings, referrals, and withdrawals

Improve and develop the Service

• Analyze performance and troubleshoot errors
• Conduct research and aggregate analytics while removing direct identifiers

Ensure security and prevent misuse

• Detect fraud or abuse
• Enforce our Terms of Service and applicable laws

Communicate with you

• Send confirmations, technical notices, updates, security alerts, and support messages
• Deliver optional newsletters or promotional offers with your consent

Comply with legal obligations

• Satisfy tax, accounting, or reporting requirements
• Respond to lawful requests from public authorities or court orders

3. LEGAL BASES FOR PROCESSING

Where the General Data Protection Regulation (“GDPR”) or similar laws apply, we rely on one or more of the following bases:

• Performance of a contract with you (Article 6 (1)(b) GDPR)
• Legitimate interests in operating, securing, and improving the Service (Article 6 (1)(f) GDPR)
• Compliance with legal obligations (Article 6 (1)(c) GDPR)
• Consent for optional communications or cookies (Article 6 (1)(a) GDPR)

You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our websites use essential and analytics cookies. You can manage preferences through your browser settings or the cookie banner where available.

5. DISCLOSURE OF INFORMATION

We do not sell or rent your personal data. We may share information only:

• Service Providers: Trusted vendors that host infrastructure, process payments, detect fraud, or provide analytics, bound by confidentiality obligations.
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to standard protections.
• Legal Requirements: Where we believe disclosure is necessary to comply with a legal obligation, protect rights, investigate fraud, or ensure safety.
• With Your Direction: For example, when you link a payout provider or use a referral link.

6. INTERNATIONAL DATA TRANSFERS

Trees.App is headquartered in the European Economic Area. If data is transferred outside your jurisdiction, we rely on adequacy decisions, Standard Contractual Clauses, or another lawful mechanism to protect it.

7. DATA RETENTION

We keep personal data only as long as needed for the purposes described above:

• Account data: Stored while your account is active and for up to 3 years after closure for legal or dispute-resolution purposes.
• Financial records: Retained for the period required under tax and accounting regulations (typically 7 years).
• Diagnostics logs: Aggregated or deleted within 12 months.

We periodically review retention periods and anonymize or delete data that is no longer required.

8. YOUR RIGHTS

Depending on your location, you may have rights to:

• Access a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data, subject to lawful exceptions
• Object to or restrict certain processing
• Port your data to another service
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Submit requests by email to privacy@trees.app. We will verify your identity and respond within the timeframe required by law.

9. SECURITY

We employ industry-standard administrative, technical, and physical safeguards to protect information, including encryption in transit, least-privilege access controls, and routine security audits. No system is completely secure; we encourage you to use strong passwords and keep credentials confidential.

10. CHILDREN’S PRIVACY

The Service is not directed to children under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, contact us and we will promptly delete it.

11. CHANGES TO THIS POLICY

We may update this Policy from time to time. If changes are material we will notify you by email or in-app notice at least 30 days before the new terms take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Policy.

12. CONTACT US

Trees App Ltd.
Attn: Data Protection Officer
85, Great Portland St
London, England
Email: privacy@trees.app